🚚 SHIPPING POLICY

1. Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Orders placed after 2pm will be processed on the next working day.

During peak periods, processing times may be slightly extended. Customers will be notified of any significant delays.

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2. UK Shipping

We currently offer the following shipping options within the United Kingdom:

• Standard Delivery (2–4 business days)

• Express Delivery (1–2 business days)

Shipping costs are calculated at checkout based on the selected delivery option.

Free UK shipping may be offered on orders above a specified amount (if applicable).

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3. International Shipping (If Applicable)

We ship to selected international destinations.

• Delivery times vary by location (typically 5–12 business days).

• Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.

Please note that Daisy Retro is not responsible for delays caused by customs clearance.

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4. Tracking Information

Once your order has been dispatched, you will receive a confirmation email including tracking details (where applicable).

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5. Incorrect Address

Customers are responsible for providing accurate shipping information.
Daisy Retro is not liable for orders shipped to incorrectly provided addresses.

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6. Lost or Delayed Parcels

If your parcel appears delayed or lost, please contact us at:

info@daisyretro.co.uk

We will work with the courier to resolve the issue as quickly as possible.